Privacy Policy

We understand that it’s important to know exactly how we handle your privacy. We’ve given you the big ideas here and you can read the full details in our Privacy Policy below.

We won’t share or sell your personal information: We won’t reveal your identity or share your personal information (including your email) with anyone without your permission.

We will use data anonymously to improve Backpack Health: We’ll collect bits of information along the way to improve our services (like cookies, usage data, etc.), but those will not be connected to any of your personal information.

We may use data anonymously for research and marketing: We may share or sell de-identified data for the purposes of research or marketing, but we go through a rigorous process of making sure that nobody can connect that data to you.

We will get your permission to email you: We’ll get your permission to send you emails about about new features, helpful tips, or information about partnerships between Backpack Health and other companies, including information about products that may be of interest to you. For any of these non-service related emails, you can change your mind and stop receiving them at any time.

We always tell you the reasons we’re collecting info:

Date of Birth
We ask for date of birth to make sure users are old enough to use Backpack Health. We also use this information to learn about the demographics of our users.

Gender and Birth Sex
We ask for gender to personalize Backpack Health and also to learn about the demographics of our users. Researchers use this anonymous data to better understand the health needs of different populations and work towards resolving disparities in care.

Residence
We ask for country or U.S. state of residence to learn more about the demographics of our users. We also use this information to ensure we are meeting any legal requirements specific to your location.

Race and Ethnicity
We ask for race and ethnicity to allow users to express it if they want to, and also to learn about the demographics of our users. Researchers use this anonymous data to better understand the health needs of different populations and work towards resolving disparities in care.

Let us know if you have questions at help@backpackhealth.com. We’re always here to help.

For further information, please click here.